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Emergency phone numbers

  • Fire department 115
  • First aid assistance 118
  • Police 113
  • Carabinieri 112

In case of emergency

In case you, or someone else, notice an emergency situation (smoke, gas leaks, etc.):

  1. notify the reception immediately or a fire attendant in the building; if impossible call 115 (or 118 if there are injured people) and activate the manual alarm; afterwards try to contact the reception and/or one of the fire attendants;
  2. warn anyone near the premise and move away; do not use extinguishers or hydrants if your are not trained. 

Information given to the reception, to the emergency attendants and to the outside rescuers must be SYNTHETIC AND COMPLETE:

  • WHO: your name and phone number where you can be contacted
  • WHERE: the site where the emergency is taking place (address, building, floor, etc.)
  • WHAT: the kind of emergency (fire, smoke, gas leak, flood, etc.)
  • HOW: extent of the emergency, number of injured people, trapped or disabled present at the scene

If you are on the phone with an emergency attendant , answer all questions and do not interrupt the call until requested.

In case of earthquake 

  • Stay away from window, shelves, or anything that might fall
  • Go nearby concrete structures, beams, doorways, or take cover under tables, etc.
  • Do not use elevators

Once the event is over:

  • turn off any in-use equipment
  • extinguish any open fire and cigarettes
  • clear the building
  • notify critical situations to the emergency squad

In case of building evacuation

The order to evacuate is given by loudspeaker.

In any case if the alarm-bell rings for more than 3 minutes, it is necessary to leave the building.

Please keep cool!

Reach the nearest exit, check if it is clear (no smoke, etc.). If the way is clear:

  • close windows and doors, turn off electric equipment if there is no danger
  • close the door behind you making sure no one else is inside
  • help disabled people and occasional visitors during the evacuation
  • move away in an orderly manner, without running, following the directions reported on the emergency-signs or follow the instructions of the emergency team
  • do not use elevators
  • do not scream, shove people, or create panic situations
  • tell the emergency team about possible problems (wounded, trapped people, etc.)
  • if there is smoke walk on all fours, breath slowly using a handkerchief in front of your mouth, possibly wet
  • do not ever go back, only if the escape route is blocked
  • once outside go to the nearest meeting point
  • do not go away by car, do not jam the roads where emergency vehicles might be manoeuvring 
  • do not go back in the building until the emergency team says so

If the escape route is blocked:

  • close yourself inside a room with windows; seal the door with wet cloth and signal your presence via phone or at the window.

Do not take autonomous actions

Reference staff

Branch Fire Operator tel. First Aid Operator tel.
Polo Ferrari - POVO1 Biotti Paola 1665 Alberti Mirta 2092
Via Sommarive 5 Setti Stefano 3289 Girardi Ines 1649
Reception: 5298-99 Tomasi Monica 1645 Stenico Sonia 2010
      Tomasi Monica 1645
Branch Fire Operator tel. First Aid Operator tel.        
POLO FERRARI - POVO 2 Michela Denti 2780 Michela Denti 2780
Via Sommarive 9 Adolfo Di corrado 2781 Adolfo Di Corrado 2781
Reception: 5300 Mario Passamani 3171 Mirella Carli 3966
  Alessandro Rossi 2101 Alessandro Provenzani 3094
  Danilo Severina 2082 Manuel Zucchellini 3936