IT Help Desk
IT services at DISI are provided by a pool of technicians on an email-based and partially automated system. Users request services through their University credentials in Single Sign On mode.
To request support, users need to open a new ticket, either using a web interface (at http://servicedesk.unitn.it or through the OTRS widget in MyUniT), or by sending an email to tech.disi [at] unitn.it, or directly contacting DISI’s technical staff.
To make sure that their request will reach DISI’s technicians, users need to select "__DISI Support" from the drop-down list among the available services, or the request may be assigned to a different technical team.
Goals and procedure » pdf file
Department server account:
- University IT services https://icts.unitn.it/en
- User Helpdesk Povo-Mesiano http://icts.unitn.it/en/ict-user-helpdesk-povomesiano-unit
Communication Office @ DISI
The DISI Communication Office:
- helps with the organization of department events (workshops, seminars, conferences):
- defining costs and practical issues
- preparing information content for different media
- event supervision and follow-up
- creates graphic design and materials for workshops, conventions and events
- is responsible for the restyling of DISI's website and its content
- is in charge of special initiatives
- publishes news and information on events and seminars on DISI's web site home page
- supports internal communication
- is responsible for DISI's Social Media (Facebook and Twitter)
The service is offered through a ticketing system. Users need UniTrento credentials to access. To open a new ticket, users can either use a web interface by means of the OTRS widget on MyUniTN portal, or send an email to comm.disi [at] unitn.it. To make sure that your request will be processed by the DISI Communication Office, select "__DISI Comm" from the drop-down list among the available services.
Submit a seminar proposal
University Rooms and Spaces
Please follow the guidelines on Booking rooms and services
- Voice conference
- Visiting room
- Meeting room
Legend: Cornisello (6 - Povo1) | Terlago (10 - Povo1)
Legend: Lamar (12 - Povo1) | Molveno (14 - Povo1) | Toblino (14 - Povo1)
Legend: Yoram Ofek (50 - Povo1) | Garda (50 - Povo1)
Legend: Lases (12 - Povo2) | Levico (30 - Povo2)